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Microsoft MB2-703

Microsoft Dynamics CRM 2013 Customization and Configuration

Free Questions in OTE format

File Date Q&A Votes Size  
Microsoft.MB2-703.v2016-03-28.90q.ote 2016-03-28 90 0/0 79.68 Kb

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About Microsoft MB2-703 dump

This exam is intended for individuals who plan to customise and configure Microsoft Dynamics CRM 2013. This audience typically includes implementation consultants.
It is recommended that candidates have a general working knowledge of the implementation and use of Microsoft Dynamics CRM 2013 features and functionality.
This exam measures your ability to accomplish the technical tasks listed below.
Create and customise solutions (10‒15%)

  • Plan for customisation
    Differentiate between configuration, customisation, extending and development; design appropriate customisations
  • Manage solutions
    Understand business requirements, understand the benefits of Solutions, create Solutions, export managed and unmanaged Solutions, import Solutions, specify a Publisher, work with multiple Solutions, describe Solution components, describe component dependencies
  • Manage customisations
    Describe customisation concepts for entities, fields, forms, views and charts; publish customisations

Customise entities and entity relationships (10‒15%)

  • Create custom entities
    Describe entity customisation concepts; create entities; configure display names, plural names and schema names; configure entity ownership; create Activity entities; set primary fields
  • Manage custom entities
    Configure entity properties (including display areas, communication and collaboration options, fixed properties, data services options, Outlook options, mobile options, multi-entity searches and auditing); modify custom entities; delete custom entities; describe dependencies
  • Describe entity relationships
    Describe one-to-many, many-to-many and manual many-to-many relationships; describe special many-to-many relationships (such as marketing list members, queue items, follows); describe supported and unsupported relationships; describe cascading behaviours (Assign, Share, Unshare, Reparent, Delete)
  • Manage entity relationships
    Create entity relationships, map fields, manage Connections and Connection Roles

Customise fields (10‒15%)

  • Create custom fields
    Describe field customisation concepts, create fields, configure data types, select display formats
  • Configure field properties
    Configure Requirement level; configure Searchable, Audit and Field Security properties
  • Manage custom fields
    Modify custom fields, configure local and global option sets, configure status fields, describe dependencies, delete custom fields, audit fields

Manage forms (10‒15%)

  • Create and edit forms
    Identify updated system entities, describe tab and section structure, add form fields (including special cases, such as composite fields), add subgrids (focus on new features), add Notes controls, add other components (spacers, Web Resources, IFrames), modify related entity navigation, preview form customisations
  • Manage multiple forms
    Configure Quick Create forms, create Quick View forms, specify form order, assign roles to forms, configure mobile form views

Manage views (10‒15%)

  • Customise system views
    Differentiate between system, public and personal views; create Advanced Find views; create Associated views; create Lookup views; create Quick Find views
  • Create and configure views
    Copy existing views, create custom views, build queries, add fields to views, arrange fields, configure field properties, sort fields, set the default public view, disable views, delete views

Create and customise charts and dashboards (10‒15%)

  • Create charts
    Understand chart design considerations, describe chart types and options, add series and categories, choose chart views, identify fields available for use in charts, create system charts and personal charts, include fields from parent entities
  • Reuse charts
    Export and import charts, convert personal charts to system charts, convert system charts to personal charts
  • Create system dashboards
    Differentiate between system dashboards and personal dashboards, configure components, create lists (views), display charts

Manage security (10‒15%)

  • Describe security concepts
    Describe Business Units, describe Microsoft Dynamics CRM security features, describe privileges and access levels
  • Configure field-level security
    Create field security profiles, define field permissions, add field permissions, assign field security profiles to users and teams
  • Manage access
    Manage users and teams, configure sharing; manage Security Roles for users and teams, create Access Team Templates, add Access Team subgrids to forms
  • Manage auditing
    Enable entity-level auditing and field-level auditing, review audited events, control access to audit data

Manage business processes and rules (10‒15%)

  • Manage business process flows
    Describe business process concepts, including steps and stages, built-in business processes, custom business processes, entities that participate in business processes and spanning entities; create business process flows; define stages and steps; switch business processes; control access to business process flows; describe the effect of field security on business process flows
  • Manage business rules
    Create business rules, configure conditions and actions, enable rules for forms

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