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Upon completion of the Subscription & Support (S&S) Mastery Module, you will be able to articulate the value IBM S&S brings to your client and be ready to take the Subscription & Support Sales Mastery test. In addition, you will also understand the importance of accessing your client's S&S renewal quotation in a timely manner, as well as, how and where to access this critical information.
- Section 1 - Understand the Value of Subscription & Support (40%)
- Describe the value of IBM Software Group Subscription and Support
- Section 2 - Accessing Client Subscription & Support Information (60%)
- Understand the process to access client's renewal information