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This exam tests your ability to explain and recognize fundamental architecture, describe HP LaserJet products and solutions, performance-tune and optimize solutions, perform troublehooting and repair, manage the solution using HP tools and resources and explain HP FutureSmart Firmware.
This exam is for individuals who service and support HP LaserJet printers and imaging solutions.
To pass this exam you should have a least six to twelve months experience in Imaging and Printing solutions and HP LaserJet printers. Exams are based on an assumed level of industry-standard knowledge that may be gained from training, hands on experience, or other prerequisite events.
- This exam validates that you can successfully perform the following:
- 30% Explain and recognize fundamental architectures
- 10% Describe HP LaserJet products and solutions
- 5% Performance-tune and optimize solution
- 35% Perform troubleshooting and repair
- 12% Manage the solution using HP tools and resources
- 8% Explain HP FutureSmart Firmware