Cisco 810-403
Selling Business Outcomes
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About Cisco 810-403 dump
This exam tests a candidate's knowledge and skills related to selling technology services and solutions with a business outcome focus. Questions cover essential capabilities to grow pipeline and revenue through work across sales stages from "Prospect" through "Close".
- 1.0 Business Outcomes Sales Approach 13%
- 1.1 Identify concepts and elements of business outcome-based sales approach
- 1.2 Explain the value of business outcome-based sales
- 1.3 Identify new skills for business outcome-based sales
- 1.4 Explain the difference between product and business outcome-based sales
- 1.5 Describe the three types of outcomes
- 2.0 Customer Business Environment 20%
- 2.1 Identify key customer stakeholders
- 2.2 Identify business outcome-based opportunities across industry verticals
- 2.3 Describe the business impact from emerging products and services
- 2.4 Describe the link between Cisco solutions and services to business outcomes
- 2.5 Describe the importance of Key Performance Indicators (KPIs)
- 2.6 Describe the importance of Critical Success Factors (CFSs)
- 3.0 Customer Business Context, Challenges, and Opportunities 25%
- 3.1 Analyze stakeholder expectations and their approach for technology purchases and adoption
- 3.2 Apply the stakeholder power/influence grid to identify and manage stakeholders
- 3.3 Identify business outcomes that are based on the customer business context and business requirements
- 3.4 Describe how business outcome-based sales impacts the customer value proposition
- 3.5 Apply the business model canvas to define the customer environment, business model, and motivators for change
- 3.6 Interpret the financial impact on business value, opportunities, and challenges in business outcome-based selling
- 3.7 Describe the four types of requirements for the customer's business
- 4.0 Outcome-Based Opportunity for Customer Impact 25%
- 4.1 Identify customer priorities for required business outcomes
- 4.2 Identify required consumption models
- 4.3 Describe Cisco solutions and services that will enable business outcomes for the customer
- 4.4 Identify business outcome-based opportunities from licensing models
- 4.5 Define customer decision criteria and key performance indicators to measure business outcomes
- 4.6 Interpret benefits and costs from a business outcome-based sales approach
- 5.0 Manage and Communicate with Stakeholders 17%
- 5.1 Describe the process for communicating with stakeholders
- 5.2 Describe the Cisco sales enablement resources to enhance the business outcome-based experience for the stakeholders
- 5.3 Determine a business outcome-based sales plan that is aligned with stakeholders need
- 5.4 Apply the Seven Elements Framework for communicating and negotiating with stakeholders
- 5.5 Articulate the business value of the proposed solution to stakeholders
- 5.6 Describe the components of the process to gain stakeholder support