Avaya IP Office Implementation Exam
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About Avaya 6401-1 dump
Avaya 6002-1 certifies that you have the advanced level of technical proficiency necessary to successfully support Avaya Aura Contact Center products, including installation, configuration, administration, maintenance, and troubleshooting.
Qualified candidates typically have at least four years of experience in the relevant technologies and up to two years of experience supporting the Avaya Aura Contact Center product.
The successful candidate can:
- Demonstrate knowledge of product architecture, components, features, and functions
- Install the product hardware and software
- Test, validate, and troubleshoot the implementation
- Configure the product for hand-off to Day 2 administration
- Administer, maintain, and troubleshoot intermediate to advanced configurations
- Interpret and resolve customer technical issues related to the products and components