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Troubleshooting and Maintaining Cisco IP Networks (TSHOOT 300-135) is a qualifying exam for the Cisco CCNP Routing and Switching certification. The TSHOOT 300-135 exam certifies that the successful candidate has the knowledge and skills necessary to:
- Plan and perform regular maintenance on complex enterprise routed and switched networks
- Use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting
- 1.0 Network Principles 5%
- 1.1 Use Cisco IOS troubleshooting tools
1.1.a Debug, conditional debug
1.1.b Ping and trace route with extended options
- 1.2 Apply troubleshooting methodologies
1.2.a Diagnose the root cause of networking issues (analyze symptoms, identify and describe root cause)
1.2.b Design and implement valid solutions
1.2.c Verify and monitor resolution
- 2.0 Layer 2 Technologies 40%
- 2.1 Troubleshoot switch administration
2.1.a SDM templates
2.1.b Managing MAC address table
2.1.c Troubleshoot Err-disable recovery
- 2.2 Troubleshoot Layer 2 protocols
2.2.a CDP, LLDP
2.2.b UDLD
- 2.3 Troubleshoot VLANs
2.3.a Access ports
2.3.b VLAN database
2.3.c Normal, extended VLAN, voice VLAN
- 2.4 Troubleshoot trunking
2.4.a VTPv1, VTPv2, VTPv3, VTP pruning
2.4.b dot1Q
2.4.c Native VLAN
2.4.d Manual pruning
- 2.5 Troubleshoot EtherChannels
2.5.a LACP, PAgP, manual
2.5.b Layer 2, Layer 3
2.5.c Load balancing
2.5.d EtherChannel misconfiguration guard
- 2.6 Troubleshoot spanning tree
2.6.a PVST+, RPVST +, MST
2.6.b Switch priority, port priority, path cost, STP timers
2.6.c PortFast, BPDUguard, BPDUfilter
2.6.d Loopguard, Rootguard
- 2.7 Troubleshoot other LAN switching technologies
2.7.a SPAN, RSPAN
- 2.8 Troubleshoot chassis virtualization and aggregation technologies
2.8.a Stackwise
- 3.0 Layer 3 Technologies 40%
- 3.1 Troubleshoot IPv4 addressing and subnetting
3.1.a Address types (Unicast, broadcast, multicast, and VLSM)
3.1.b ARP
3.1.c DHCP relay and server
3.1.d DHCP protocol operations
- 3.2 Troubleshoot IPv6 addressing and subnetting
3.2.a Unicast
3.2.b EUI-64
3.2.c ND, RS/RA
3.2.d Autoconfig (SLAAC)
3.2.e DHCP relay and server
3.2.f DHCP protocol operations
- 3.3 Troubleshoot static routing
- 3.4 Troubleshoot default routing
- 3.5 Troubleshoot administrative distance
- 3.6 Troubleshoot passive interfaces
- 3.7 Troubleshoot VRF lite
- 3.8 Troubleshoot filtering with any protocol
- 3.9 Troubleshoot between any routing protocols or routing sources
- 3.10 Troubleshoot manual and autosummarization with any routing protocol
- 3.11 Troubleshoot policy-based routing
- 3.12 Troubleshoot suboptimal routing
- 3.13 Troubleshoot loop prevention mechanisms
3.13.a Route tagging, filtering
3.13.b Split-horizon
3.13.c Route poisoning
- 3.14 Troubleshoot RIPv2
- 3.15 Troubleshoot EIGRP neighbor relationship and authentication
- 3.16 Troubleshoot loop free path selection
3.16.a RD, FD, FC, successor, feasible successor
- 3.17 Troubleshoot EIGPR operations
3.17.a Stuck in active
- 3.18 Troubleshoot EIGRP stubs
- 3.19 Troubleshoot EIGRP load balancing
3.19.a Equal cost
3.19.b Unequal cost
- 3.20 Troubleshoot EIGRP metrics
- 3.21 Troubleshoot EIGRP for IPv6
- 3.22 Troubleshoot OSPF neighbor relationship and authentication
- 3.23 Troubleshoot network types, area types, and router types
3.23.a Point-to-point, multipoint, broadcast, nonbroadcast
3.23.b LSA types, area type: backbone, normal, transit, stub, NSSA, totally stub
3.23.c Internal router, backbone router, ABR, ASBR
3.23.d Virtual link
- 3.24 Troubleshoot OSPF path preference
- 3.25 Troubleshoot OSPF operations
- 3.26 Troubleshoot OSPF for IPv6
- 3.27 Troubleshoot BGP peer relationships and authentication
3.27.a Peer group
3.27.b Active, passive
3.27.c States and timers
- 3.28 Troubleshoot eBGP
3.28.a eBGP
3.28.b 4-byte AS number
3.28.c Private AS
- 4.0 VPN Technologies 5%
- 5.0 Infrastructure Security 5%
- 5.1 Troubleshoot IOS AAA using local database
- 5.2 Troubleshoot device access control
5.2.a Lines (VTY, AUX, console)
5.2.b Management plane protection
5.2.c Password encryption
- 5.3 Troubleshoot router security features
5.3.a IPv4 access control lists (standard, extended, time-based)
5.3.b IPv6 traffic filter
5.3.c Unicast reverse path forwarding
- 6.0 Infrastructure Services 5%
- 6.1 Troubleshoot device management
6.1.a Console and VTY
6.1.b Telnet, HTTP, HTTPS, SSH, SCP
6.1.c (T) FTP
- 6.2 Troubleshoot SNMP
6.2.a v2
6.2.b v3
- 6.3 Troubleshoot logging
6.3.a Local logging, syslog, debugs, conditional debugs
6.3.b Timestamps
- 6.4 Troubleshoot Network Time Protocol(NTP)
6.4.a NTP master, client, version 3, version 4
6.4.b NTP authentication
- 6.5 Troubleshoot IPv4 and IPv6 DHCP
6.5.a DHCP client, IOS DHCP server, DHCP relay
6.5.b DHCP options (describe)
- 6.6 Troubleshoot IPv4 Network Address Translation (NAT)
6.6.a Static NAT, Dynamic NAT, PAT
- 6.7 Troubleshoot SLA architecture
- 6.8 Troubleshoot tracking objects
6.8.a Tracking objects
6.8.b Tracking different entities (for example, interfaces, IPSLA results)