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Salesforce ADM-301
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Salesforce Certified Advanced Administrator
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About Salesforce ADM-301 dump
The Salesforce.com Certified Advanced Administrator exam is for experienced administrators who are ready to increase their skills and knowledge about how Salesforce CRM can solve their most pressing business needs.
The Salesforce Certified Advanced Administrator exam measures a candidate’s knowledge and skills related to the objectives listed below. A candidate should have hands-on experience administering Salesforce and have demonstrated the application of each of the features and functions below.
The Salesforce Certified Advanced Administrator exam measures a candidate’s knowledge and skills related to the objectives listed below. A candidate should have hands-on experience administering Salesforce and have demonstrated the application of each of the features and functions below.
- Security and Access 20%
- Given a scenario, determine the implications to record and field data access
- Describe the capabilities of territory management and the implications to the sharing model
- Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration
- Given a scenario, determine the implications to record and field data access
- Extending Custom Objects and Applications 8%
- Describe the appropriate use of relationship types when building custom objects
- Describe the appropriate use of relationship types when building custom objects
- Auditing and Monitoring 6%
- Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity
- Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity
- Sales Cloud Applications 10%
- Explain how to customize and maintain products, price books, schedules, and quotes
- Describe the capabilities of Customizable and Collaborative Forecasting
- Explain how to customize and maintain products, price books, schedules, and quotes
- Service Cloud Applications 10%
- Explain how to create and maintain Salesforce Knowledge
- Explain how to create and maintain service entitlements and entitlement processes
- Describe the features of Salesforce which enable interaction between support agents and customers
- Explain how to create and maintain Salesforce Knowledge
- Data Management 10%
- Explain the tools and best practices for improving and enriching data quality
- Explain the tools and best practices for improving and enriching data quality
- Content Management 3%
- Explain how to set up and maintain Salesforce CRM Content
- Explain how to set up and maintain Salesforce CRM Content
- Change Management 10%
- Describe the options available to move metadata between environments
- Describe the capabilities and best practices for using change sets to move metadata between environments
- Describe the options available to move metadata between environments
- Reports and Dashboards 10%
- Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements
- Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements
- Process Automation 13%
- Given a scenario, troubleshoot an approval process
- Given a complex scenario, determine the solution using a combination of automation tools to solve a business problem
- Given a scenario, troubleshoot an approval process